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GUIDELINES FOR APPROVAL OF MOTEL PROJECTS

 

Government of India 

Ministry of Tourism

H&R Division

 

 

GUIDELINES FOR APPROVAL OF MOTEL PROJECTS

 

Motels are an important segment of the hospitality sector which provide budget accommodation. Motels cater to the hospitality requirements of road travellers through the facilities and services offered by them. With the aim of recognizing this segment as a component of the overall tourism product, and with the aim of benchmarking the standards of facilities and services of Motels, the Ministry of Tourism has formulated a voluntary scheme for Approval of Motel Projects (at implementation stage).

 

  1. The Hotel & Restaurant Approval & Classification Committee (HRACC) would assess the Motel projects based on the facilities and services offered and Motel Projects would be approved at implementation stage.

 

  1. Details of the criteria for Motel Project Approval along with the documents required for this purpose are given in this document. Applications for project approvals of Motels along with the requisite fee (paid vide Demand Draft) may be sent to:

 

Member Secretary (HRACC)/ Hotel and Restaurant Division

 

Ministry of Tourism

 

C-1 Hutments, Dalhousie Road

 

New Delhi 110011

 

Tel: 23012810

 

  1. The Ministry of Tourism reserves the right to modify the Guidelines/ Terms and Conditions from time to time.

 

  1. The detailed Guidelines for Project Approval of Motels are at Annexure I and the checklist of facilities is placed at Annexure II.

 

 

ANNEXURE I

 

GENERAL TERMS, CONDITIONS & APPLICATION FORMAT FOR APPROVAL OF MOTELS AT THE PROJECT STAGE

 

1. The Ministry of Tourism will approve Motels at project stage based on documentation. (Motel projects approved after becoming operational may seek approval if they fulfill the prescribed norms as per the applicable policy).

 

2. Project Approval will be valid for 5 years. The Project Approval would cease 3 months before the date of expiry of project approval or from the date the Motel becomes operational, even if all its rooms are not ready. (The Motels may apply for approval within 3 months of commencing operations as per the applicable policy). The application for Project Approval will be submitted complete in all respect as per details given below. Incomplete applications will not be accepted.

 

3. Application Form should have the following details:

 

(i) Proposed name of the Motel

 

(ii) Name of the promoters with a note on the business antecedents in not more than 60 words

 

(iii) Complete postal address of the promoter with Telephone, Fax and Email address

 

(iv) Status of the owner/promoter

 

a)    If Public/private limited company with copies of Memorandum and Articles of Association

 

b)    If Partnership, a copy of Partnership Deed and Certificate of Registration

 

c)    If proprietary concern, name and address of proprietor/certificate of registration

 

(V) Location of Motels site with postal address

 

(Vi) Details of the site

 

a)    Area (in sq. meters)

 

b)    Title – owned / leased with copies of sale / lease deed

 

c)    Copy of Land Use Permit to construct Motels from local authorities(restriction of Delhi)

 

d)    Distance (in Kms) from (a) Railway station (b) airport

 

e)    Located on which Road/ Highway/State or national Highway etc.

 

f)     How much distance from Road/ Highway/State or national Highway etc

 

g)    Located between which major town/city

 

(Vii) Details of the project:

 

a)    Copy of Feasibility Report

 

b)    Number of rooms (with attached bathrooms) and size for each type of room (in sq.ft.)

 

c)    Size of bathrooms (in sq.ft.)

 

 

d)    Parking facilities (No. of vehicles) for Cars and Coaches

 

e)    Any facility for vehicle service / fuel pumps and if so how far from the Motel

 

f)     Details of public areas with size in sq. ft. – Lobby / lounge; restaurants; bar; shopping; banquet/conference halls; business centre; health club; swimming pool

 

g)    Facilities for the differently abled guests (room with attached bathroom earmarked for this purpose, designated parking, ramps for free accessibility in public areas and to at least one restaurant, designated toilet (unisex) at the lobby level etc.). All Motels at project stage will require conforming to the requirements by 01.10.2010.

 

h)    Eco-friendly Practices (a) Sewage Treatment Plant (b) rain water harvesting (c) waste management (d) pollution control method for air, water and light (e) introduction of non CFC equipment for refrigeration and air conditioning. All Motels at project stage will require to conform to the requirements by 01.09.2010.

 

i)     Energy / water conservation (use of CFL lamps, solar energy, water saving devices / taps)

 

j)      Details of Fire Fighting Measures/ Hydrants etc.

 

k)    Date by which project is expected to be completed and become operational

 

l)     Any other additional facilities

 

m)  Security related features

 

n)    The architecture of the Motels building in hilly and ecologically fragile areas should incorporate creative architecture keeping in mind sustainability and energy efficiency and as far as possible in conformity with local art and architecture with use of local materials.

 

  1. Blue prints / Building Plans signed by the owner, the architect and approved by the competent authority showing:

 

  1. Site plan

 

  1. Front and side elevation

 

  1. Floor plans for all floors

 

  1. Detail of guest rooms and bath rooms with dimensions in sq.ft.

 

  1. Details of Fire Fighting Measures/ Hydrants etc.

 

  1. Air-conditioning details for guest rooms, public areas

 

  1. Local approvals by

 

  1. Municipal Authority

 

  1. Concerned Police Authority

 

  1. Any other local authority as maybe applicable / required (viz. Pollution Control Board / Ministry of Environment & Forests, Ministry of Road Transport / Highways etc)

 

 

  1. Approval / NOC from Airport Authority of India for projects located near the Airport

 

  1. In respect of NCT of Delhi, the Development Control Norms for Motels as prescribed in the Gazette Notification of DDA dated 16.06.1995 as prescribed need to be adhered by the concerned Motel Projects and are as follows:

 

  1. Minimum plot size shall be 1 ha.

 

  1. Minimum width of drive way used for entry into and exit from a plot shall be 9 m.

 

  1. Minimum setback shall be 15m in front and 9 m from the sides and the rear. This shall be in addition to a green buffer from the road width if and as specified by law.

 

  1. The FAR shall be 15, subject to a maximum floor space of 1500 sqm each on the first and second hectares and 5% of the area of the remaining land comprised in the site subject to a maximum of 1500 sqm.

 

  1. The maximum ground coverage shall be equivalent to FAR.

 

  1. The built up structure shall not exceed the height of 9m.

 

  1. Basement equivalent to the ground coverage shall be allowed free from FAR to the extent necessary for air conditioning plant, filtration plant, electric-sub-station, parking and other essential services.

 

  1. Parking space shall be provided on a minimum scale of 1.67 ECS per 100 sqm of floor area, including the provision made in this regard in the basement.

 

  1. Retail and service shops shall be limited to maximum of 5% of the floor area.

 

  1. Water and electric supply, sewerage, drainage and other such infrastructure shall be provided on a scale and according to standards satisfactory to the building regulatory authority.

 

  1. All permissions and clearances for use of land which are usually required in a connection with approval of or sanctioned for, development shall be obtained from the prescribed authorities.

 

  1. Note: The above mentioned approvals / NOCs are the responsibility of the promoter / concerned company as the case may be. The Ministry’s approval is no substitute for any statutory approval and the approval given is liable to be withdrawn in case of any violation without notice.

 

  1. Proposed capital structure

 

a)    Total project cost

 

b)    Equity component with details of paid up capital

 

c)    Debt – with current and proposed sources of funding

 

  1. Letter of Acceptance of Regulatory conditions Annexure III.

 

  1. Application fee in the form of a Demand Draft.

 

 

  1. In the event of any change in the project plan, the applicant should apply afresh for approval under the desired category

 

  1. Authorised officers of the Ministry of Tourism should be allowed free access to inspect the premises from time to time without prior notice

 

  1. The Motels must immediately inform the Ministry of the date from which the Motels becomes operational and apply for approval within 3 months from the date of operation.

 

  1. The fee payable for the Project Approval and subsequent extension, if required is as under. The Demand Draft may be payable to” Pay & Accounts Officer, Department of Tourism, New Delhi “.

 

Type - Motels

Fee Rs. 8,000/-

 

  1. The promoter must forward quarterly progress reports failing which the project approval is liable to be withdrawn

 

  1. All documents must be valid at the time of application. All copies of documents submitted must be duly attested by a Gazetted officer / Notary. Documents in local language should be accompanied by a translated version in English which should also be duly certified

 

  1. Any change in the project plan by the management of the Motel should be informed to the Ministry of Tourism within 30 days, failing which the approval will stand withdrawn/ terminated.

 

  1. The project approval is only applicable for new Motels coming up and not for additional rooms coming up in existing Motels.

 

  1. The minimum size of rooms and bathrooms for motels have been specified in the Guidelines.

 

  1. Applicants are requested to go through the ‘Checklist’ of facilities & services contained in this document before applying for project approval of new Motel projects / approval of operational Motels.

 

  1. Application for Motel Project Approvals forwarded through post will not be accepted if incomplete and applicant will be asked to complete the application and furnish required documents / information.

 

 

ANNEXURE II

 

CHECKLIST OF FACILITIES FOR APPROVAL /RE- APPROVAL OF MOTELS

 

CHECKLIST FOR

 

STANDARDS

COMMENTS

FACILITIES & SERVICES

 

 

 

 

 

 

Note: D - Desirable

N -

Necessary

 

 

There is no relaxation in the necessary criteria except as specified in the comment column.

 

General

 

Full time operation 7 days a

N

 

 

 

 

 

week in season

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Establishment

to

have

all

N

Documents

as

detailed

in

necessary trading licenses

 

General

 

Terms

and

 

 

 

 

 

 

 

Conditions.

 

 

 

Establishment to have public

D

 

 

 

 

 

liability insurance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

24

hr.

lifts

for

buildings

N

Mandatory

for

all Motels.

higher than ground plus two

 

Local laws may require a

floors

 

 

 

 

 

relaxation

of this condition.

 

 

 

 

 

 

 

Easy

access

for

the

 

 

 

 

 

 

 

differently abled guests.

 

Bedrooms, Bathroom, Public

N

 

 

 

 

 

areas

and

kitchen

fully

 

 

 

 

 

 

serviced daily

 

 

 

 

 

 

 

 

 

All floor surfaces clean and in

N

Floor may be of any type.

good repair

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Guest Room

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Minimum 10 lettable rooms,

N

 

 

 

 

 

all

rooms

with

outside

 

 

 

 

 

 

windows / ventilation.

 

 

 

 

 

 

 

Minimum size

of

bedroom

120

Single occupancy rooms may

excluding bathroom in sq. ft

 

be 20 sq ft less. Rooms

 

 

 

 

 

 

 

should not be less than the

 

 

 

 

 

 

 

specified size.

 

 

 

 

Air-conditioning

 

 

50%

Air-conditioning/

heating

 

 

 

 

 

 

depends

 

on

climatic

 

 

 

 

 

 

conditions

&

architecture.

 

 

 

 

 

 

Room

temp.

should  be

 

 

 

 

 

 

between 20 & 28 Degrees C.

 

 

 

 

 

A clean change of bed and

N

Definitely

required

between

bath linen daily & between

 

each Check – In. & on

check–

in ‘s

 

 

 

 

alternate days

 

 

 

 

 

 

 

 

 

Suites

 

 

 

 

 

2% of room block with a

 

 

 

 

 

 

minimum of 1.

 

 

Bathroom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Number

of

rooms

with

All

It will be mandatory w.e.f.

attached bathrooms

 

 

 

01.09.2010 for all Motels to

 

 

 

 

 

 

have attached bathrooms. All

 

 

 

 

 

 

bathrooms

to

have

sanitary

 

 

 

 

 

 

bin with lid.

 

 

Minimum size of bathroom in

36

25% of bathroom to have

square feet

 

 

 

 

western style WC. No higher

 

 

 

 

 

 

ceiling/cap on the maximum

 

 

 

 

 

 

size.

 

 

 

 

 

 

 

 

 

 

 

1 bath towel and 1 hand

N

 

 

 

 

 

towel to be provided per

 

 

 

 

 

 

guest

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bath mat

 

 

 

N

 

 

 

 

 

 

 

 

 

 

 

 

Guest

toiletries

to

be

N

Quality

products depending

provided- minimum 1 new

 

on the star category.

 

soap per guest

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A clothes – hook in each

N

 

 

 

 

 

bath/shower room

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A sanitary bin

 

 

 

N

These must be covered.

 

 

 

 

 

 

 

Each western WC toilet to

N

 

 

 

 

 

have a

seat

with

lid

and

 

 

 

 

 

 

 

 

toilet paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Floors and walls to have

N

 

 

 

 

 

 

 

 

non – porous surfaces

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hot and cold running water

N

It

will

be

mandatory

w.e.f.

available 24 hours

 

01.09. 2010 for all motels to

 

 

provide hot & cold running

 

 

water

 

 

 

 

 

 

Shower cabin

N

Where

shower

cabin

is

not

 

 

available,

a  shower

 

with

 

 

shower curtain will suffice.

 

 

 

 

 

 

 

Bath tubs

 

Optional facility

 

 

 

 

Water saving taps / shower

N

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Energy saving lighting

N

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hairdryers

D

Where

not

provided

in

 

 

bathroom, must be available

 

 

on request.

 

 

 

 

 

 

 

Safe keeping / in room safe

 

Motels to have facilities for

 

 

safe keeping in the reception

Minibar / Fridge

D

Contents

must

conform to

 

 

local laws.

 

 

 

 

 

Vending Machine

 

To  be  available  in  the

 

 

common area.

 

 

 

 

 

 

 

 

 

 

 

Drinking water

N

All

Motels

to

provide

one

 

 

sealed

bottle

of

branded

 

 

bottled

water

of

minimum

 

 

500 ml. per person per day

 

 

in

the

room.

Ultra

violet

 

 

treated water will not be

 

 

acceptable.

 

 

 

 

 

 

 

Guest Linen

 

Good quality linen to be

 

 

provided

 

 

 

 

 

 

 

 

 

 

 

 

Shelves / drawer space

N

Necessary

to

 

have

a

 

 

wardrobe in the room

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Room  and  facilities  for  the

 

 

 

 

 

 

 

 

 

 

differently abled guests

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At least one room for the

N

Minimum

door

width

should

differently abled guest

 

be  one  metre  to  allow

 

 

wheelchair

access

 

with

 

 

suitable low height furniture,

 

 

low peep hole, cupboard to

 

 

have sliding doors with low

 

 

clothe hangers etc. Room to

 

 

have

audible

 

and

visible

 

 

(blinking light) alarm system.

 

 

All Motels should be fully

 

 

compliant by 01.09.2010.

 

 

 

 

 

 

 

Ramps with anti-slip floors at

N

To be provided

 

in

all

public

the entrance. Minimum door

 

areas. Free accessibility in all

width should be one metre

 

public areas and at least one

to allow wheelchair access.

 

restaurant. All motels should

 

 

be

fully

compliant

by

 

 

01.09.2010.

 

 

 

 

 

 

 

 

 

Bathroom

N

Minimum door width should

 

 

be one metre. Bathroom to

 

 

be

wheelchair

accessible

 

 

with

sliding

door,

suitable

 

 

fixtures like low wash basin,

 

 

low height toilet, grab bars

 

 

etc. No bath tub required. All

 

 

Motels

should

be

 

fully

 

 

compliant by 01.09.2010.

 

 

 

 

 

 

Public restrooms

N

Unisex.

To

be

wheelchair

 

 

accessible with

 

low

height

 

 

urinal

(24”

maximum)

with

 

 

grab

bars.

Minimum

 

door

 

 

width should be one metre.

 

 

Mandatory w.e.f

01.09.2010

 

 

for all motels.

 

 

 

 

 

Public Areas

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lounge or seating area in

N

Doorman

on

duty.

Lobby

the lobby

 

shall

have

furniture

and

 

 

 

 

fittings which

shall

include

 

 

chairs/arm

 

chairs,

 

sofa,

 

 

tables

and

fresh

floral

 

 

display.

 

 

 

 

 

 

 

 

Reception facility

N

Manned minimum 24 hours a

 

 

day.

Call

service

24

hrs.

 

 

Local

directions

to

motel

 

 

including city / local road /

 

 

street maps to be available.

 

 

 

 

 

 

 

 

 

Availability of room, F&B and

N

 

 

 

 

 

 

 

other tariff

 

 

 

 

 

 

 

 

 

 

 

Heating and cooling to be

 

Temperatures to be between

provided in public areas

 

20-28 degrees Celsius.

 

 

 

 

Public rest rooms for ladies

N

Paid facility for minimum of 6

and gents with soap and

 

persons. Separate facility for

clean towels, a washbasin

 

males and females.

 

 

with running hot and cold

 

 

 

 

 

 

 

 

water , a mirror, a sanitary

 

 

 

 

 

 

 

 

bin with lid in unisex & ladies

 

 

 

 

 

 

 

 

toilet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Accommodation Facilities for

N

Dormitory

with

6

beds,

the Drivers

 

attached bathroom / toilet

 

 

 

Food & Beverage

 

One Multi-cuisine Restaurant

 

 

cum coffee shop open from

 

 

7 a.m. to 11 p.m. and 24 hr.

 

 

room service.

 

 

 

 

 

 

 

Crockery & Glassware

N

Plastic ware accepted in pool

 

 

area.

 

 

 

 

 

 

Cutlery  to  be  at  least

N

All categories

should

use

stainless steel

 

good

quality

metal

cutlery.

 

 

Aluminum cutlery prohibited.

 

 

 

 

 

 

Bar

N

As per local laws

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Kitchens

 

 

 

 

 

 

 

 

 

Refrigerator with deep freeze

N

Capacity based on size of F

 

 

 

 

 

& B service.

 

 

 

 

Segregated storage of meat ,

N

Meat, fish and vegetables in

fish and vegetables

 

separate freezers.

 

 

 

 

 

 

 

 

Colour

coded

synthetic

N

Wooden

chopping

boards

chopping boards

 

 

prohibited.

 

 

 

 

 

 

Tiled walls non –slip floors

N

 

 

 

 

 

 

 

 

Head covering for production

N

 

 

 

staff

 

 

 

 

 

 

Daily germicidal

cleaning of

N

 

 

 

floors

 

 

 

 

 

 

 

 

 

 

 

Good quality cooking vessels

N

Use of

aluminum

vessels

/ utensils

 

 

 

prohibited except for bakery.

 

 

 

 

 

 

 

 

All

food

grade

equipment

N

 

 

 

containers

 

 

 

 

 

 

 

 

 

 

 

Ventilation system

N

 

 

 

Garbage to be segregated –

N

To encourage recycling.

wet and dry

 

 

 

 

 

 

 

 

 

 

Wet garbage area to be air-

N

 

 

 

conditioned

 

 

 

 

 

 

 

 

 

 

 

 

Receiving

areas

and stores

N

 

 

 

to be clean and distinct from

 

 

 

 

garbage area

 

 

 

 

 

 

 

 

 

 

 

Six

monthly medical checks

N

 

 

 

for production staff

 

 

 

 

 

 

 

 

 

First – aid training for all

N

 

 

 

kitchen staff

 

 

 

 

 

 

 

 

 

 

 

Pest control

 

N

 

 

 

 

 

 

 

 

 

 

 

 

 

Staff

 

 

 

 

 

 

 

 

 

 

Staff uniforms for front of

N

Uniforms to be clean and in

the house

 

good condition.

 

 

 

 

 

 

 

 

 

 

English speaking front office

N

 

 

 

 

 

 

staff

 

 

 

 

 

 

 

 

 

 

Percentage of Supervisory

40%

Motels should have formally

staff

 

qualified

 

Heads

of

 

 

Departments.

 

 

 

 

The supervisory or the skilled

 

 

staff may have training or

 

 

skill certification as follows:

 

 

Degree

/

diploma

from

 

 

Central or state IHM’s / FCI’s

 

 

or

from

NCHMCT affiliated

 

 

IHM’s or from other reputed

 

 

Hospitality schools.

 

 

 

 

Percentage of Skilled staff

30%

The supervisory or the skilled

 

 

staff may have training or

 

 

skill certification as follows:

 

 

i. Degree /

diploma

from

 

 

 

Central or state IHM’s /

 

 

 

FCI’s

or

from

NCHMCT

 

 

 

affiliated

IHM’s

or

from

 

 

 

other

reputed

Hospitality

 

 

 

schools.

 

 

 

 

 

ii.

Skill

training

certificate

 

 

 

issued

 

under

the

 

 

 

guidelines

and

scheme of

 

 

 

the Ministry of Tourism.

Staff welfare / facilities

 

 

 

 

 

 

 

 

 

 

 

 

Staff rest room

N

Separate

for  male

and

 

 

female employees with bunk

 

 

beds,  well

lighted

and

 

 

 

 

 

 

 

ventilated.

 

 

 

 

 

 

 

 

 

 

Staff locker room

 

 

N

 

 

 

 

Toilet facilities

 

 

N

Full

length

mirror,

hand

 

 

 

 

 

dryer

with

liquid

soap

 

 

 

 

 

dispenser.

 

 

 

 

 

 

 

 

 

 

Dining area

 

 

N

 

 

 

 

 

 

 

 

 

 

 

 

Guest Services

 

 

 

 

 

 

 

 

 

 

 

 

 

Valet (parking) services to be

N

 

 

 

 

available

 

 

 

 

 

 

 

 

 

 

 

 

 

Adequate Parking

 

 

N

One car bay per room and 1

 

 

 

 

 

Coach bay per 10 rooms.

 

 

 

 

 

Exclusively

earmarked

 

 

 

 

 

accessible parking nearest to

 

 

 

 

 

the entrance

for differently

 

 

 

 

 

abled guests.

 

 

Dedicated

parking

area

with

N

Self service / paid service.

hose pipe for water for

 

Minimum 2 slots for 25

cleaning

of vehicle by

the

 

rooms block

 

 

guest

 

 

 

 

 

 

 

 

Vehicle Mechanic on Call

 

N

 

 

 

 

 

 

 

 

 

 

 

 

Air  Compressor

for

tyre

N

 

 

 

 

inflation

 

 

 

 

 

 

 

 

 

 

 

 

 

Provision

of wheelchair

for

N

Wheel chair to be available

the differently abled guest

 

on a complimentary basis in

 

 

 

 

 

Motels of all categories

 

Dry- cleaning /laundry

 

D

Maybe outsourced.

 

 

 

 

 

 

Iron and iron board

 

 

 

Iron and iron board to made

 

 

 

 

 

available on request

 

 

 

 

 

 

 

 

Linen room

 

 

N

Well ventilated

 

 

 

 

 

Paid transportation on call

N

Guest should be able to

 

 

 

 

 

travel from Motels.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shoe cleaning service

 

D

Free facility to be provided

 

 

 

 

 

 

for in house guests.

 

 

 

 

 

 

 

Drinking water

 

 

N

Complimentary

branded

 

 

 

 

 

 

water  –  two  bottles  of

 

 

 

 

 

 

500ml.

 

Ice (from drinking water ) on

N

Complimentary on request.

demand

 

 

 

 

 

 

 

 

 

 

 

 

 

Acceptance

of

common

N

 

 

credit cards

 

 

 

 

 

 

 

 

 

 

 

 

Assistance

with

luggage on

N

 

 

request

 

 

 

 

 

 

 

 

 

 

 

 

 

A  public

 

telephone

on

N

There should be at least one

premises. Unit charges made

 

telephone no higher than 24”

known

 

 

 

 

 

from floor level (to also cater

 

 

 

 

 

 

to differently abled guests).

 

 

 

 

Wake – up call service on

N

 

 

request

 

 

 

 

 

 

 

 

 

 

 

Messages for guests to be

N

A  prominently

displayed

recorded and delivered

 

 

message board will suffice

 

 

 

 

Name Address and telephone

N

Doctor on call

 

numbers

of

doctors

with

 

 

 

front desk

 

 

 

 

 

 

 

Stamps and mailing facilities

D

 

 

 

 

 

 

Newspapers available

 

D

This may be placed in the

 

 

 

 

 

 

lounge

 

 

 

 

 

 

 

Access  to

travel

desk

D

 

 

facilities

 

 

 

 

 

 

 

Left luggage facilities

 

N

This must be in a well

 

 

 

 

 

 

secured room / 24 hour

 

 

 

 

 

 

manned area.

 

 

 

 

 

 

 

 

 

 

 

Provision  for

emergency

N

May be chargeable.

supplies toiletries / first aid

 

 

kit

 

 

 

 

 

 

Health / Fitness facilities

D

 

Beauty saloon

and barber’s

D

 

shop

 

 

 

 

 

 

 

Florist

 

 

 

 

 

 

 

Utility Shop

 

D

Toiletries/ non prescription

 

 

 

drugs / General consumable

 

 

 

items, Books

Money changing facilities

D

Money changing facility to be

 

 

 

made available.

 

 

 

 

Metal detector

 

N

To be installed in front and

 

 

 

back areas

ATM

 

D

 

Wi-Fi

 

D

 

 

 

*****

 

 

ANNEXURE III

 

FORMAT FOR UNDERTAKING

 

(To be on official company letterhead)

 

To

 

The Secretary (Tourism)

 

Govt. of India

 

Ministry of Tourism

 

New Delhi

 

 

UNDERTAKING

 

 

Sir/Madam,

 

I have read and understood all the terms and conditions mentioned in the Guidelines of Project Approval of Motels and hereby agree to abide by them.

 

  1. This is to certify that the information and documents provided by the undersigned are correct and authentic to the best of my knowledge. I understand that the Ministry’s approval is no substitute for any statutory approval and that the approval given is liable to be withdrawn in the event of any violation or misrepresentation of facts or non–compliance of directions that may be issued by the Ministry of Tourism, Govt. of India without notice.

 

  1. I also understand that in case of any dispute/legal measures, the same may be eligible in the jurisdiction falling under the NCT of Delhi.

 

 

 

 

Signature and Name in block letters

 

 

Seal of applicant

 

 

Place

 

 

 

 

Date